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Delete your Gymvio account

You can delete your Gymvio account, and the data stored with it, at any time.

In the app or on the website

  1. Sign in to Gymvio.
  2. Open the menu and go to Settings.
  3. Scroll to Delete account and confirm.

Without signing in

Send an e-mail to help@gymvio.com from the address you use to sign in, with the subject "Delete my account". We confirm by e-mail once the account is deleted.

What is deleted

You are signed out and can no longer sign in right away. Within 24 hours your account is removed together with the data stored with it: your profile, plans, tracked sessions, check-ins, diary, appointments, notifications and your chat and helpdesk messages. Deleting the account cannot be undone.